How to Order
To buy an item you must first add it to your shopping basket, to do this simply click on the "Add to Basket" button alongside the item you wish to buy. If you require a quantity other than 1 you should also enter this before clicking on the button.
Your shopping basket is displayed each time you add an item or can be displayed at any time by clicking on the "Your Basket" link. To remove an item from your basket simply enter a quantity of 0 and click on the "Update Basket" button.
Once you have added all of the items you wish to purchase to your basket you should proceed to our secure checkout by clicking on the "Proceed to Checkout" button within your basket or by clicking on the "Checkout" link.
You must now decide how you will pay for your order. Secure online payment by credit or debit card is available via RBS WorldPay, alternative methods are available for those who do not have a credit card or who do not wish to pay online. From this point on simply follow the on-screen instructions associated with each payment method.
All prices are quoted in pounds sterling and include VAT at the current applicable UK rate where appropriate.
We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.
You must be over the age of 18 years to purchase alcohol; if delivery is to an alternative address the recipient must also be over 18 - by placing an order which includes alcoholic products you confirm that this is the case.
Delivery to anywhere in England, Wales or the Scotish Lowlands is included in the price of all items. If you live elsewhere and would like to place an order then please contact us for a quote.
We aim to ship all orders within 7 working days of receiving your payment (cleared funds); if we cannot, we will attempt to contact you and give you the option to cancel your order. Please contact us if you require an item urgently or by a specific date.
Returns & Complaints
If you change your mind please contact us within 24 hours of placing your order.
We hope that you will be happy with your purchases, however you may return items in their original condition and packaging within 7 days of delivery and we will either exchange them or refund you. For your own protection, you should ensure the items are adequately insured while in transit.
If you are unhappy with any aspect of our service or products then please contact us - firstname.lastname@example.org.
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Secure online payment is available via RBS WorldPay.